Know before you roll.

Veld is AI that decides when someone really needs to drive out to a hired machine, a generator, a lift or any other equipment that raises alarms and needs repair in the field, and makes sure the job is fixed the first time. This demo shows one example day on 12 hired machines at two job sites, with and without Veld.

Scripted demo, not real data.

A private preview, shared with you.

Send a road mechanic, or fix it by phone?

Hired machines, generators, lifts and any other equipment that needs repair in the field raise alarms day and night, and most look the same on a screen. When in doubt, someone drives out. The costly part isn't the repair. It's the decision before it.

1 in 7

field visits could have been fixed remotely.

1 in 4

jobs are not fixed on the first visit, so someone goes back.

Every drive to a machine that a phone call with the site could fix is fuel, hours and a van that isn't at the next real fault.

And when the first visit fails, it takes 2 more on average.

Industry benchmarks across field service, not yet measured on rental fleets.

Veld's AI makes the call before anyone drives out.

It reads every alarm with the machine's telematics, its service history and past fixes, then:

  1. Triage & diagnoseDecides whether anyone needs to go out
    • Reads alarm, live data and history
    • Diagnoses the likely real fault
    • Calls it: fix remotely, wait or send
    Targets the drives that weren't needed
  2. Complete the work orderFills the gaps before the mechanic leaves
    • Writes or completes the work order
    • Adds fault, evidence, skill and parts
    • Keeps it current as data comes in
    Targets the jobs that need a second trip
  3. Quality-check the fixPasses a job only when the data says it's fixed
    • Checks the data after every visit
    • Pass or fail on every job
    • Reopens a failed fix early
    Targets failed fixes that mean more trips

Every pass or fail flows back into triage, so each job makes Veld's next call better.

Starts read-only. Replays 6 to 12 months of your fleet's alarms first, then advises the service desk, then acts on low-risk jobs like remote restarts.

What rental companies get

  • Fewer wasted drivesAlarms that clear on their own, or that a phone call with the site fixes, stay off the road.
  • Fixed first timeThe technician arrives with the right part and skill. No second visit.
  • Less off-hire timeReal faults get a mechanic straight away, not after a fixed waiting rule.
What we're asking
  1. A 30-minute call with whoever runs the service desk or field service.
  2. 6 to 12 months of alarms and service tickets from your fleet's telematics. Read-only.
  3. What you get: see what you could have saved in wasted drives, repeat visits and off-hire time.